Upcoming Events
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Reviews & Brews
How to get more positive online reviews for your business Thursday, February 21, 2019, 7-9 PM 
French Hound Brasserie
19286 Promenade Drive Leesburg, VA 20176 map Cost: $15 and includes two drink tickets and light snacks ($12 for Reston Chamber and Loudoun Chamber members). |
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Join fellow NoVA business owners for an evening of networking with beer & wine and light snacks, while learning a few tips and tricks about how to get more positive online reviews and ratings for your business.
There will be a very brief discussion about how area businesses are taking control of their online reputation to make it faster and easier than ever for their best customers, clients and patients to share their positive experience on all the major review sites such as Yelp, Google, Facebook, TripAdvisor and more. Some have even doubled or tripled their positive reviews per month, and even reduced their number of negative reviews per month. You'll learn their secrets as to how they did it.
This event is specifically geared towards owners of local businesses including:
- Restaurants, bars, wineries, coffee houses and craft brewery tasting rooms
- Private practices in the medical, dental/orthodontics, optometrists, chiropractic and similar professions
- Home service businesses such as contracting, roofing, remodeling and related
- Auto repair
- Legal and accounting firms
- Hair and nail salons, massage and spa
- e-commerce businesses selling products on Amazon
- Personal services such as limo/car services
- Why does Yelp hide legitimate reviews from your best customers, patients and clients?
- How does your number of reviews affect your ranking in search engines?
- How to handle negative reviews
- How to report false, fraudulent or threatening reviews
- Why does frequency and recency of reviews matter?
- How can you turn your free WiFi network into a reviews machine?
- How can you implement a rewards program for your business?
Registration is just $15 and includes two drink tickets and light snacks ($12 for Reston Chamber and Loudoun Chamber members).
All net proceeds from this event will go to Loudoun Cares.
This event is sponsored and hosted by Toole & Associates, LLC
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How to Beat the System for Online Reviews
Hosted by Greater Reston Chamber of Commerce's Business Education Series Wednesday, February 27, 2019 8:30-10AM Greater Reston Chamber of Commerce 19286 Promenade Drive Leesburg, VA 20176 map Cost: $15 (free for Reston Chamber members). |
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Online reviews are a double-edged sword. They’re great when you get an occasional positive review from a customer, but they can be devastating when unhappy customers, clients or patients air their gripes on Yelp, Google, TripAdvisor and other sites. Happy customers often promise to write positive reviews, but they rarely do. Taking a passive approach to your online reputation is risky and can cost you thousands in lost business due to an imbalance of negative reviews. It’s time to take action with your online reputation and learn the new tools of the trade.
This presentation is designed to give you hands-on experience in assessing and improving your online reputation. Participants are encouraged to bring laptops for exercises throughout the presentation.
Topics:
Thank you to our sponsors for their generous support: Series Silver Sponsors John Marshall Bank, Fairfax County Economic Development Authority and MillerMusmar, CPAs.
This presentation is designed to give you hands-on experience in assessing and improving your online reputation. Participants are encouraged to bring laptops for exercises throughout the presentation.
Topics:
- Tutorial on how online reviews work (there’s more to it than you think)
- Why Yelp hides some of your best reviews
- How reviews affect search engine results on Google and other sites
- How to divert negative reviews to offline channels
- Why reviews are better than AdWords
- When you should and shouldn’t respond to online reviews
- How to deal with negative and fraudulent reviews
- Why employee reviews and ratings can’t be ignored
Thank you to our sponsors for their generous support: Series Silver Sponsors John Marshall Bank, Fairfax County Economic Development Authority and MillerMusmar, CPAs.